F R E Q U E N T L Y A S K E D Q U E S T I O N S
Where is your studio?
We are located at 592 N 5th Street, San Jose, CA 95112. Entry is through the decorative black gate and courtyard of the Art Object Gallery building near the corner of 5th & Jackson Streets.
How many people can I bring in for an event?
We can accommodate up to 10 people maximum per event due to the size of our studio.
Why can't I take my piece home right away?
After you create your artwork, we need to do two firings, one to fuse the glass pieces together and another one to slump the fused piece into the shape you've chosen.
When can I get my finished piece?
There is an approximately one week turn-around time on fused glass pieces, which gives us time to complete the two firings (fuse and slump).
Why don't you have a class calendar?
We've learned that doing classes by arrangement allows us to work with potential students' schedules and find dates and times when everyone can attend a class.
Why don't you have posted business hours?
We are a small, private studio and our hours are flexible. If you would like to check out the studio, please contact us either at 408.406.3978 or [email protected] to arrange a meeting time.
What are your Booking & Cancellation Policies?
Booking Policy:
- Infuse Glass Studio invests a significant amount of time and materials in the setup for group events. Therefore, in addition to the individual artist price, there is a non-refundable studio fee of $150-300 per group, depending on group size. To secure your preferred date and time, we require a deposit equal to the studio fee. We accept credit cards, company checks and Venmo.
- The balance of your invoice is due on the day of your event. Please contact us for specific pricing information for your group.
- Please confirm the number of participants 3 days prior to your event. Group will be responsible to pay for no-shows if not confirmed ahead of event. Additional last minute participants may be possible on a case-by-case basis.
Cancellation Policy:
- If Infuse Glass Studio were to cancel a group event, a full refund would be issued.